Typical Questions
What does "private Studio" mean
I do not take walk ins, I am by appoinment only! I am not a massage establishment, I am sole proprietor massage therapist and only see one person at a time. My studio is a professional location with other businesses next to it.
How often do I need to come in
Everybody is different! My massage effectiveness on average should last you from 4-14 days depending on your situation. Some clients may need to be seen 2-3 times per week, but others may only need 1 time per week. Each case is different, but on average for the therapuetic benifits to work, regular massage therapy maitenance one time per week is recommended.
Unless you had an accident or recent injury, your pain just did not get there over night. Once you feel the pain and tightness, it has already been there for years and not just in the top layer of muscles but all the way down to the 3rd and 4th layers. I can start helping you feel better in possibly one treatment or more depending on whats going on internally, but if you don't keep up on regular visits your pain will come back because muscles have memory and they will revert back to being tight. Most tightness is believed to be genetic and started from when you were very young. If you look at your parents they probably have the same tight and stiff areas as you have and similar posture problems. So in order to get past your myosketal predisposition we have to be consistant.
Tipping
A tip is customarily given if you liked your service and you felt I did a good job.
Draping
Draping is optional to the clients comfort level.
Do I need to remove my clothes
Most massage and body treatments do require you to remove your clothing, but I do have a number of massages that do not require you to disrobe at all.
How early should I be
Please consider traffic and allow for the timing. If you are a new client please allow 10 minutes prior to your appointment in order to complete the paper work and have a consultation. If you are a repeat client 5 minutes early is fine.
Where are you located and where do I park
Please print out or view the map! I am located directly under the 3000 Sage Apartments. The are 5 studio businesses located on the 1st floor, in the front facing Sage Rd. across from the Embassy Suites and the StayBridge Exstended Stay Motel. You can park either in the parking lot for future resident parking directly underneath the large overhead sign that says 3000 Sage where there is a blue fire hydrant at the driveway, or you may park in the parking lot of the Staybridge Extended Stay Hotel. I pay them monthly for parking, so you will NOT be towed.
The 10 minutes off the massage deal
In the professional practice of massage therapy it is customary to take 5 minutes off to get undressed and 5 minutes off to get dressed. I DO NOT take the 10 minutes off because you have the option to purchase 50 minutes vs. 60 minutes. Unfortunatly if you are late I probably will not be able to extend you time because I usually have another client after you. I am on time for you so please be on time for me!
Do You Offer Sensual
I run a professional legitimate practice and abide by all professional codes of ethics per Associated Bodyworks & Massage Professionals, Texas Department of State Health Services and Texas Law. My massage sessions are 100% professional and non sexual.
Credit Card or PayPal Deposits
It is required to give a credit card to secure your appointment, or prepay through paypal. Unfortuniatly due to no show - no calls, cancelations and reschedulers, I require this like other spas so that my clients who really want to come in can get an open appointment that is not taken up by no show- no calls, cancelations and reschedulers.
Cancelation Policy
Please cancel or reschedule by calling me within 24 hours for a full refund, otherwise you will be charged the full amount of the appointment. E-mailing is an unacceptable way to do this because I may not see it till much later then needed. Texting me is acceptable! If appointment is scheduled same day proper cancelation notice will be considered on a case by case bases. I understand sometimes the appointment is made same day and last minute, just please keep in mind when you take up a space I can not fill it with someone else who wants it and when you cancel it creates scheduling issues and lack of income for me. I want to keep my prices at fair market rates.
No Show No Call
No shows no calls are not tolerated and will be charged the full amount of the appoinment and be blocked from future booking online.
Refunds
There are absolutley no refunds for any services.
Please Note
Spa Alexis is strictly a holistic healing arts bodyworks and massage studio specializing in different modalities of massage therapy, Acutherapy, stretching and spa treatments. Massage, bodywork and somatic therapies specifically exclude diagnosis, prescription, manipulation or adjustments of the human skeletal structure, or any other service, procedure or therapy which requires a license to practice orthopedics, physical therapy, podiatry, chiropractic, osteopathy, psychotherapy, acupuncture, or any other profession or branch of medicine.
We reserve the right to refuse service to anyone at anytime for any reason.